Customer portal.
Hotline contacts.

The tisoware.HOTLINE – strong support from a strong team.
Competent support and advice for tisoware users.
Contact us by telephone, fax or e-mail or using the remote maintenance software – a prompt answer is guaranteed!

Your call will be taken by our Hotline Dispatching Centre. Each of our hotline support staff have their own specialist area, which is why response times are reduced to a minimum.
You can reach us as follows from Monday to Friday between 8 a.m. and 5 p.m.:
Phone: +49 (0)7121 9665-25
Fax: +49 (0)7121 9665-30
E-mail: hotline@tisoware.com

To make sure you submit all relevant information, you can download our support request form here. Simply complete the form directly on your PC and fax it back to us or send us an e-mail.

Hotline Dispatching Centre contacts

Ute Schmid
Ute Maria Schmid

Hotline contacts

Frau Nicole Schmid
Specialist areas:
• Time & attendance
• Access control
• Staff scheduling
• Duty roster
   
Lisa-Sophie Lang
Specialist areas:
• Time & attendancel
• Access control
• WorkFlow
• Web Client
   
Melanie Merkle
Specialist areas:
• Time & attendance
   

 

Nikolaos Adalis
Specialist areas:
• Shop floor and machine data collection
• Machine data recording
• Shop floor data visualisation
• Incentive wages
   
Frau Jennifer Kirschbaum
Specialist areas:
• Time & attendance
• Staff scheduling


   
Frau Katharina Indinemao
Specialist areas:
• Time & attendance
• Access control